Teams are adaptive systemsSeptember 6, 2020Luca DellAnnaManagement Teams are adaptive systems. Workers adapt to the work environment their manager gives them. Read More→
Just In TimeSeptember 6, 2020Luca DellAnnaManagement Just In Time is a management approach consisting in the removal of buffers to reduce costs and surface problems. Read More→
Lagging indicatorsSeptember 6, 2020Luca DellAnnaManagement Lagging indicators are measures of problems that already caused irreparable damage. Read More→
Leading indicatorsSeptember 6, 2020Luca DellAnnaManagement Leading indicators are metrics that surface problems before they hit you. Read More→
Core ValuesSeptember 6, 2020Luca DellAnnaManagement Core Values are expensive tradeoffs whose worthiness managers must demonstrate with costly actions. Read More→
Standard Operating ProceduresSeptember 6, 2020Luca DellAnnaManagement Standard Operating Procedures (SOPs) are tools to surface problems. Read More→
ScopingSeptember 6, 2020Luca DellAnnaManagement Scoping is the definition and communication of what's to be done, what's *not* to be done, and when the task is finished. Read More→
Training expectationsSeptember 8, 2020Luca DellAnnaManagement Managers might or might not be the ones conducting training, but they must set expectations for who must learn what and what for. Read More→
Job descriptionsSeptember 9, 2020Luca DellAnnaManagement Job descriptions are useful because they are conspicuous. They also inform development. Good vs bad. Read More→
Spin-offsSeptember 10, 2020Luca DellAnnaManagement Spin-offs are innovation tools to solve an incentives problem. Read More→