Best Practices for Operational Excellence
Simple principles and procedures that improve profitability
(2nd edition)
or
About the book
Management is like juggling: if you don't throw the balls right, your job will be more difficult than it needs to be, and you'll drop plenty.
For managers, this means that delegating right and setting the right culture is the key to being effective and avoid that their job becomes about solving emergencies all day.
In this book, Luca Dellanna draws from his experience leading large teams and consulting for large multinationals to explain the four principles and eight best practices that lead to more effective and less effortful management.