# Best Practices for Operational Excellence Simple principles and procedures that improve profitability 4th edition - September 2025 [![Best Practices for Operational Excellence](https://luca-dellanna.com/_next/image?url=%2Fbpfoe-cover.jpg&w=3840&q=85)](#best-practices-for-operational-excellence) Buy Now or Learn more → ### Some reviews 5 out of 5 stars "Luca's Best Practices for Operational Excellence took my management to the next level. It's been almost a month since I started implementing the principles, but I can already say that I've noticed a significant improvement in my company's morale \[…\] That feels amazing." ![Avatar of Molson Hart](https://luca-dellanna.com/_next/image?url=%2Fmolson-hart.jpg&w=3840&q=85) Molson Hart CEO, Viahart 5 out of 5 stars "The key action items resonate with what I have seen work and gave me a number of new ideas. I would recommend it as a worthy read to anyone who feels their business or team is a little out of whack" ![Avatar of Taylor Pearson](https://luca-dellanna.com/_next/image?url=%2Ftaylor-pearson.jpg&w=3840&q=85) Taylor Pearson Principal, Mutiny Fund ### About the book Management is like juggling: if you don't throw the balls right, your job will be more difficult than it needs to be, and you'll drop plenty. For managers, this means that delegating right and setting the right culture is the key to being effective and avoid that their job becomes about solving emergencies all day. In this book, Luca Dellanna draws from his experience leading large teams and consulting for large multinationals to explain the four principles and eight best practices that lead to more effective and less effortful management. Available at ![Amazon](https://luca-dellanna.com/_next/image?url=%2Famazon.png&w=3840&q=85) ![Barnes&Noble](https://luca-dellanna.com/_next/image?url=%2Fbarnes-noble.png&w=3840&q=85) ![Apple Books](https://luca-dellanna.com/_next/image?url=%2Fapple-books.png&w=3840&q=85) ![Google Play Books](https://luca-dellanna.com/_next/image?url=%2Fgoogle-play.png&w=3840&q=85) ### What's inside 1. The 4 Principles of Operational Excellence that determine whether your organization will operate smoothly or always react to the last problem, whether your subordinates respect you and each other or operate with defensiveness and distrust. 2. The 8 Best Practices of Operational Excellence that effective managers use on a weekly and monthly basis to ensure that the Principles are followed in practice every day, even when conditions are not optimal, even when they are not around. 3. How to get top-management buy-in, a roadmap for an effective roll-out, and systems to sustain the change. This book does not let you alone with the complex reality of implementing change in a big company where multiple projects and agendas are involved. 4. And much more… ### About the author ![Luca Dellanna](https://luca-dellanna.com/_next/image?url=%2Fluca-portrait.jpg&w=3840&q=85) Luca Dellanna is the author of more than ten books. He is a researcher in adaptive systems and a management advisor. Luca has also been teaching risk management and related topics for over ten years at the University of Genoa (as an external lecturer), and frequently gives guest lectures at many public and private institutions. He has been a speaker at some of the most prestigious conferences and podcasts, such as Nudgestock (the largest behavioral sciences conference) and Econtalk (twice). He has been featured on The Spectator and other famous newspapers. Luca lives in Turin, Italy, though he also frequently spends time in Singapore. Part of Luca's portfolio / trusted by leaders at… ![Société Génerale](https://luca-dellanna.com/_next/image?url=%2Fsociete-generale.png&w=3840&q=85) ![Shopify](https://luca-dellanna.com/_next/image?url=%2Fshopify.png&w=3840&q=85) ![DuPont](https://luca-dellanna.com/_next/image?url=%2Fdupont.png&w=3840&q=85) ![McKinsey and Company](https://luca-dellanna.com/_next/image?url=%2Fmckinsey.png&w=3840&q=85) ![Markel Group](https://luca-dellanna.com/_next/image?url=%2Fmarkel.png&w=3840&q=85) ![Standard Chartered](https://luca-dellanna.com/_next/image?url=%2Fstandard-chartered.png&w=3840&q=85) ![Marriott](https://luca-dellanna.com/_next/image?url=%2Fmarriott.png&w=3840&q=85) ![Genova University](https://luca-dellanna.com/_next/image?url=%2Fgenova-university.png&w=3840&q=85) Luca is fluent in EN, IT, FR, ES, and has experience in the following industries: agricultural, automotive, banking, chemical, consulting, consumer services, electronics, fast-moving consumer goods, finance, fintech, food, hospitality, logistics, manufacturing, pharmaceutical, professional services, retail, semiconductors, software, and tech. ## Want to go deeper? If you enjoyed "Best Practices for Operational Excellence", I can help you apply these ideas to your specific situation. [Book a consultation](https://calendly.com/lucadellanna/one-on-one) 30-minute call to discuss your challenges ## Luca's newsletter You can expect 1-2 emails a month. Unsubscribe at any time. ![Luca Dellanna](https://luca-dellanna.com/_next/image?url=%2Fluca-portrait.jpg&w=256&q=75) ### They say about Luca "Everybody should follow Luca Dellanna. Quality is very reliable. His signal-to-noise ratio is among the best." ![Avatar of Xavier Faure](https://luca-dellanna.com/_next/image?url=%2Fxavier-faure.jpeg&w=3840&q=85) Xavier Faure Founder, Spring Invest "Luca is an extraordinary, insightful, thought-provoking author. He's one of those people who can explain anything in a simple way, and does so to prodigious effect." ![Avatar of Sebastian Steele](https://luca-dellanna.com/_next/image?url=%2Fseb-steele.jpg&w=3840&q=85) Sebastian Steele PM, Flexciton "Working with Luca was fantastic! He was straightforward and well-prepared, pinpointing numerous opportunities I had overlooked in my business plan. I wholeheartedly recommend him." ![Avatar of Christopher Samulliah](https://luca-dellanna.com/_next/image?url=%2Fchristopher-samiullah.jpg&w=3840&q=85) Christopher Samulliah Tech Lead, CGS Digital "Really helpful, I'm a different person… \[Luca's work\] fundamentally affected the way I communicate with people." ![Avatar of Daniel Webb](https://luca-dellanna.com/_next/image?url=%2Fdaniel-webb.jpeg&w=3840&q=85) Daniel Webb CEO, Cobwebb "Luca's approach to risk management is novel and applicable to one's personal life beyond work. He is changing companies and lives with his ground-breaking approach. With him risk management is a tool to grow faster, not some non-value-adding bureaucracy." ![Avatar of Iñigo Alonso](https://luca-dellanna.com/_next/image?url=%2Finigo-alonso.jpeg&w=3840&q=85) Iñigo Alonso Program Manager, Medtronic "Luca's newsletter is probably the best ROI of time invested you will find." ![Avatar of Jacques-Julien Rième](https://luca-dellanna.com/_next/image?url=%2Fjacques-julien-rieme.jpeg&w=3840&q=85) Jacques-Julien Rième Head of Insights & Intelligence, Electrolux "I reached out to Luca to ask for help leading a small team in a new environment. I walked away from our conversation impressed with his professionalism and expertise. Thank you Luca!" Jack R. Manager in the financial industry "Luca's Best Practices for Operational Excellence took my management to the next level. It's been almost a month since I started implementing the principles, but I can already say that I've noticed a significant improvement in my company's morale \[…\] That feels amazing." ![Avatar of Molson Hart](https://luca-dellanna.com/_next/image?url=%2Fmolson-hart.jpg&w=3840&q=85) Molson Hart CEO, Viahart "Luca's books are amazing." ![Avatar of Niraj Dugar](https://luca-dellanna.com/_next/image?url=%2Fniraj-dugar.jpg&w=3840&q=85) Niraj Dugar Co-Founder, Holistic Wealth "One of the most important books I've read, period. It's short, articulate, and expansive on a singular subject matter — ergodicity, which is really the key ingredient to success in life, marriage, business, family, happiness, health, etc." ![Avatar of Blake Janover](https://luca-dellanna.com/_next/image?url=%2Fblake-janover.jpg&w=3840&q=85) Blake Janover CEO, Janover Inc. "One of the smartest and most thoughtful individuals I've come across \[...\] His insights always stand out." ![Avatar of Kruno Kutnohorski](https://luca-dellanna.com/_next/image?url=%2Fkruno-kutnohorski.jpeg&w=3840&q=85) Kruno Kutnohorski Head of Value Chain, Eplan In the welcome email, you will find: * ✔A guide on how to bring clarity to your teams * ✔A 33% discount code for my book "Best Practices For Operational Excellence" * ✔An archive of my top Twitter threads, including the ones marked with a ⭐️ that are my favorite * ✔A digital copy of my book "The Employee Engagement Handbook", with plenty of concrete advice to increase talent retention and commitment Part of Luca's portfolio / trusted by leaders at… ![Société Génerale](https://luca-dellanna.com/_next/image?url=%2Fsociete-generale.png&w=3840&q=85) ![Shopify](https://luca-dellanna.com/_next/image?url=%2Fshopify.png&w=3840&q=85) ![DuPont](https://luca-dellanna.com/_next/image?url=%2Fdupont.png&w=3840&q=85) ![McKinsey and Company](https://luca-dellanna.com/_next/image?url=%2Fmckinsey.png&w=3840&q=85) ![Markel Group](https://luca-dellanna.com/_next/image?url=%2Fmarkel.png&w=3840&q=85) ![Standard Chartered](https://luca-dellanna.com/_next/image?url=%2Fstandard-chartered.png&w=3840&q=85) ![Marriott](https://luca-dellanna.com/_next/image?url=%2Fmarriott.png&w=3840&q=85) ![Genova University](https://luca-dellanna.com/_next/image?url=%2Fgenova-university.png&w=3840&q=85) Luca is fluent in EN, IT, FR, ES, and has experience in the following industries: agricultural, automotive, banking, chemical, consulting, consumer services, electronics, fast-moving consumer goods, finance, fintech, food, hospitality, logistics, manufacturing, pharmaceutical, professional services, retail, semiconductors, software, and tech. ### Read an excerpt Here is an excerpt from the book. If you like it, you can buy the book from Amazon or my store. [Read the excerpt](https://luca-dellanna.com/wp-content/uploads/2020/09/Operational-Excellence-handbook.pdf) ### Best Practices for Operational Excellence Loading image ![Best Practices for Operational Excellence cover](https://luca-dellanna.com/_next/image?url=%2Fbpfoe-cover.jpg&w=3840&q=85) 5 out of 5 stars "Luca's Best Practices for Operational Excellence took my management to the next level. It's been almost a month since I started implementing the principles, but I can already say that I've noticed a significant improvement in my company's morale \[…\] That feels amazing." ![Avatar of Molson Hart](https://luca-dellanna.com/_next/image?url=%2Fmolson-hart.jpg&w=3840&q=85) Molson Hart CEO, Viahart Buy Now